What’s Gone Well Today? ®
Here’s an easy way to recognize others… and in turn change how we look at our day, and our life.
When has someone made your day with the service they’ve given, or something they’ve said or done for you? Sharing these moments may inspire others. They lift the spirit!
On another note asking someone What’s Gone Well Today? ®, becomes life-changing. Conversations have a fresh, inspiring perspective.
In the larger picture our tools help individuals and organizations become more empathetic. We would love to hear from you! Please share an experience that’s gone well in your day.

I had been told by a couple of family members that one of our very awkward relatives was coming to town to see me and an old friend. The last time this happened I arranged to be out when I thought she might come, and sent her a note about the plant she left at the door. I mentioned all this to my hairdresser with a giggle, and said I might hide again. This dear hairdresser very firmly but kindly told me to welcome her, accept any gift, and invite her in to sit and visit for awhile. So I did this, accepted her chocolates, and she quickly offered to do something for me. So I said that I would appreciate some help buying a little piece of furniture. So we went off and did this quite satisfactorily, then parted happily. I’m so glad that this happened this way, and that my hairdresser was good enough to give me her ideas.
The sales associate was thoughtful with each of his customers. I asked how the company rewarded him for his excellent customer service. ” They keep me here.” ( He’s been with them for 26 years.)
Hosted a games/ singing and conversation evening with a day’s notice. It was a very different mix with a neighbour and her friend coming who are still learning English. I learned a lot about dynamics, the challenge of learning ‘on the street’ without feeing foolish. A ‘family’ of 3 came 35 minutes early but in a way it was excellent timing as it gave us a unique time to share a few ideas, and go over the game. All in all, a surprising and valuable experience on a number of levels.
The next night we ran it with another group of folks. This time a friend included a fellow from Cameroon. Very interesting response to my question,” What could Africa teach North America?”
Tidying up loose ends
A partner on a project received a cheque from the bank for an overcharge by the bank in Dec 2013. She had taken the cheque to a number of its branches but no one was able to cash it for her. I phoned the bank, left a voice mail, the bank office phoned me back in an hour or so, and told me what to do. I emailed them a picture of the cheque and the bank officer emailed me to say bring the cheque in when she’s in the bank and she’ll give us the cash.
Impelled from the nudge that came to me the previous day: ‘Get your stuff together’, these ideas came to me on this walk Travel light: Not letting things or ideas or responsibilities pile up’; paying attention to what’s going on around me; process what’s on my desk; see yourself as a gift to the day (saw a girl with a wonderful scarf) and carry/ present yourself that way; lessons from completing the square in algebra: what do I need to do , what new thought do I use to find completeness here; saw a sign in the basement of a building “A place of refuge…”( find, establish that place of peace in the day, in myself; check your ID- be clear about your true identity.