To editor of Globe and Mail
Empathy – or the effects of not having it- has been featured in a number of recent Globe articles. We have now created tools to build empathic organizations and relationships after working with schools and community leaders on questioning techniques. Using nineteen metaphors and bridging from “What’s gone well for you today” instead of how are you, this process of deep listening and active engagement is changing lives out here on the west coast in workshops we have been running this year.
A physician wrote, “ I asked a patient who was in for an annual exam, what was going well in his life, and it changed his attitude right on the spot — and the rest of the visit, too. ‘ This ‘new socializing’ helps not only people break out of feeling isolated, it helps uncover new connections and resources for improved life and business prospects.
We applaud your editors for spotlighting the skill of empathy and encourage your readers and their families and to visit www.whatsgonewelltoday.com to improve their skills and shift their circles of influence to this vital way of being in the world.