Vic High: Tourism and Hospitality

Community School Interviews:  High school tourism at Vic High

Nikki Bee, UVic Student in Business and Economics,  world traveller.
Nikki has travelled and worked in a number of places in the world. She has worked in  tourism-related fields and is well positioned to talk about opportunities and challenges for youth in the industry today.

  •  View her interview
  •  What students learned

    • Themes:

  • Dealing with surprises
  • Choosing your destination and getting there
  • Challenges for travellers
  • Making the customer’s day
  • Goals and rewards strong

Christopher Mellet, Whale Boat Captain, Eagle Wing Tours

Christopher’s passion for travel has led him participate in international exchange programs both during high school and university while pursuing a business degree from UVic. He now speaks 4 languages and spent 5 years in Mexico managing a dive resort. For the past 5 years he has dedicated his energies to viewing and helping save the Southern Resident Killer Whales. His passion for the whales and customer service contribute to Eagle Wing’s ranking as the#1 whale watching company in Victoria.

  • View his interview
  • Read what student’s learned

    • Themes:
    Advantages and challenges of being carbon neutral

  • Doing the right thing (but also being unique)
  • Fighting green-washing
  • Business skills in tourism
  • Competitive advantage
  • The customer value proposition
  • Becoming and staying #1 in your field
  • What are you selling and how do you guarantee it?
  • happy customers are loyal customers
  • Keeping it fresh, day after day.
  • Make every experience a unique experience

    • Rob Fawcett Fawcett & Company Cycling Expeditions
    After years of running successful cycling tours and expeditions for leading tour companies around the world, he decided to take the leap and start his own company.
    Fawcett & Company runs off-road cycling expeditions because that is what Rob loves to do. Rob strongly believes that the mountain bike is the perfect vehicle to take you places you couldn’t otherwise go. In 2005-2006, Rob rode his bicycle around the world.  Fawcett & Company is a continuation of that journey – to see how far a bicycle can take you.

    Themes:

  • Keys to success in founding the VICF (www.vicf.ca)
  • Challenges in taking an idea out of town, or across the world
  • Economic benefits of cycling  events
  • Focussing your energy
  • Avoiding burnout